20 Fen Ridge Court, Brantford, Ontario, Canada N3V 1G2
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Awarded 2015 TripAdvisor Certificate of Excellence

Hampton Inn & Suites by Hilton Brantford today announced that it has once again received a TripAdvisor® Certificate of Excellence award. Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience. When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees that takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months. “Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Danny Bawa, General Manager. “TripAdvisor is pleased to honour […]

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Company of the Year Award – Finalist

We feel very honored to be recognized a finalist for the Company of the Year Award at the 2015 Business Excellence Awards that were hosted by the Chamber of Commerce Brantford-Brant on May 7, 2015.  Our staff takes great pride in consistently offering an exceptional experience to our guests. Pictured above, Jakki Protani of Hampton Inn Brantford (seated, second from left) with representatives from the other 8 Business Excellence finalists.  The 3 finalists for Company of the Year were Hartmann North America, Hampton Inn Brantford, and ACIC Fine Chemicals.

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Honoured with Booking.com’s 2014 Award of Excellence

The Hampton Inn & Suites by Hilton Brantford has been honoured with Booking.com’s 2014 Award of Excellence.  This award is in recognition of the Hampton’s dedication and care in meeting and exceeding guests’ expectations based on achievement of an overall guest review score of 8.6. “Being recognized for our hard work and commitment to our guests is wonderful and it means even more when it is based on our guests’ actual reviews,” Kieran Wells, Sales & Marketing Manager. This is the fourth award received for 2014. The Hampton received the prestigious 2014 TripAdvisor Certificate of Excellence Award, earned a space on Expedia’s Insiders Select list, and an employee was awarded with Hilton Worldwide’s sought after ‘Spirit of Hampton’ Award.

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Team Member Honoured with ‘Spirit of Hampton’ Award

Hampton Hotels, the global brand of more than 1,900 hotels and over 50,000 Hampton team members, has honored Marie Callan, Housekeeping Manager of the Hampton Inn & Suites by Hilton Brantford,  with the company’s ‘Spirit of Hampton’ Award. This award is the brand’s highest form of individual recognition and Spirit Award winners represent less than 2% of the entire Hilton Worldwide team member population.  Nominated by their peers because of their positive impact on guests, team members, and the hotel overall, winners are selected monthly and receive brand wide recognition, an award statue, a surprise congratulatory call from a brand executive, and $350. Employed at the Hampton Inn & Suites by Hilton Brantford for 4 years, Marie is known for her friendly attitude and commitment to providing a consistent team and top notch service to our guests each and every day.  She takes great care in looking after our guests and is always seeking out new opportunities, inspiring our entire team to continue coming up with ideas to improve guest satisfaction.  She is also a compassionate team leader and is always the first one to call, send flowers for birthdays and anniversaries, recognize others’ achievement, or help someone in need, […]

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TripAdvisor Certificate of Excellence

Our hotel has received the 2014 TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on TripAdvisor, the world’s largest travel site. Our staff takes great pride in consistently offering an exceptional experience to our guests.

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