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Team Member Honoured with ‘Spirit of Hampton’ Award
Team Member Honoured with ‘Spirit of Hampton’ Award

Hampton Hotels, the global brand of more than 1,900 hotels and over 50,000 Hampton team members, has honored Marie Callan, Housekeeping Manager of the Hampton Inn & Suites by Hilton Brantford,  with the company’s ‘Spirit of Hampton’ Award.

This award is the brand’s highest form of individual recognition and Spirit Award winners represent less than 2% of the entire Hilton Worldwide team member population.  Nominated by their peers because of their positive impact on guests, team members, and the hotel overall, winners are selected monthly and receive brand wide recognition, an award statue, a surprise congratulatory call from a brand executive, and $350.

Employed at the Hampton Inn & Suites by Hilton Brantford for 4 years, Marie is known for her friendly attitude and commitment to providing a consistent team and top notch service to our guests each and every day.  She takes great care in looking after our guests and is always seeking out new opportunities, inspiring our entire team to continue coming up with ideas to improve guest satisfaction.  She is also a compassionate team leader and is always the first one to call, send flowers for birthdays and anniversaries, recognize others’ achievement, or help someone in need, whether an employee or a guest.

This year the hotel received the prestigious 2014 TripAdvisor Certificate of Excellence Award as well as earning a space on Expedia’s Insiders Select list for consistently delivering superior service and providing exceptional guest experiences.  “Marie has played a huge role in these accomplishments,” said Jakki Protani, Operations Manager, “Her ability to keep her team consistent, happy, and willing to provide the best service possible on a daily basis has brought our Hampton to the top of our Game!  We are extremely proud of Marie for being so highly recognized. She truly deserves it.”

 

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